Returns

At WKH Group, we want to ensure customer satisfaction with all our products or services.

We operate a 14-day return policy on all materials ordered through our online store, all materials ordered can be returned within 14-days from when they arrive with you.

The materials must be returned exactly as they were received, once they arrive back with us we will inspect them and process your refund. However, in instances where you may need to return an item, we have implemented the following returns policy

1. Non-Returnable Items.

- Materials that have been cut to size or machined to your specification are not eligible for return.
- Machined or cut materials cannot be returned unless they are defective, in that instance simply contact our team and one of our experts will help guide you through the process.

2. Refund or Exchange.

- Refunds will be issued in the original form of payment once the returned item is received and inspected.
- Exchanges for non-returnable items may be possible if the item is defective or damaged. Please contact our customer service team for assistance.

3. Exceptions.

- WKH Group reserves the right to refuse returns on certain items, especially those that are custom-made or specially ordered.

By making a purchase with WKH Group, you agree to abide by the terms of this returns policy.

If you have any questions or concerns regarding our returns policy, please don't hesitate to contact our customer service team for assistance. We are here to ensure your satisfaction with every aspect of your experience with WKH Group.